{"id":23528,"date":"2026-06-03T15:58:52","date_gmt":"2026-06-03T18:58:52","guid":{"rendered":"https:\/\/progic.com.br\/politica-da-qualidade\/"},"modified":"2026-06-03T16:03:24","modified_gmt":"2026-06-03T19:03:24","slug":"politica-da-qualidade","status":"publish","type":"page","link":"https:\/\/progic.com.br\/es\/politica-da-qualidade\/","title":{"rendered":"Pol\u00edtica de calidad"},"content":{"rendered":"\n

Objetivo<\/h4>\n\n\n\n

Progic reafirma su compromiso con la calidad, priorizando la satisfacci\u00f3n del cliente y la mejora continua. Esta postura se fundamenta en el Sistema de Gesti\u00f3n Integrado, que abarca las normas ISO 9001, ISO 27001 e ISO 27701, demostrando as\u00ed su dedicaci\u00f3n a la estandarizaci\u00f3n, la excelencia en el servicio y la b\u00fasqueda constante de la innovaci\u00f3n.<\/p>\n\n\n\n

Principios y compromisos<\/h4>\n\n\n\n

Con el compromiso de satisfacer a clientes, empleados y dem\u00e1s partes interesadas, Progic gu\u00eda sus decisiones y procesos por los siguientes valores y conducta:<\/p>\n\n\n\n

    \n
  1. AL CLIENTE: Centrarse en el cliente, ofreciendo soluciones completas que sean f\u00e1ciles de adoptar, implementar y mantener, con el objetivo de lograr su continua satisfacci\u00f3n.<\/li>\n\n\n\n
  2. AUTORREPONABILIDAD: Asumir la responsabilidad de las decisiones, los procesos y los resultados, garantizando que se satisfagan plenamente todas las necesidades acordadas.<\/li>\n\n\n\n
  3. CALIDAD: Garantizar la calidad mediante la estandarizaci\u00f3n, la automatizaci\u00f3n, la optimizaci\u00f3n y la mejora continua de los procesos.<\/li>\n\n\n\n
  4. SINDICATO: Colaborar manteniendo un equipo bien seleccionado, capacitado, comprometido y motivado, promoviendo un ambiente de trabajo cooperativo.<\/li>\n\n\n\n
  5. INNOVACI\u00d3N: Innovar continuamente mediante la inversi\u00f3n constante en la evoluci\u00f3n de tecnolog\u00edas y soluciones.<\/li>\n<\/ol>\n\n\n\n

    Pautas<\/h4>\n\n\n\n
      \n
    1. La calidad y los resultados son responsabilidad de todos.<\/li>\n\n\n\n
    2. Los procesos deben estar orientados a satisfacer tanto a los clientes como a los empleados.<\/li>\n\n\n\n
    3. Los procesos deben fomentar la colaboraci\u00f3n y la innovaci\u00f3n continua.<\/li>\n<\/ol>\n\n\n\n

      Gobernanza y rendici\u00f3n de cuentas<\/h4>\n\n\n\n

      La alta direcci\u00f3n es responsable de establecer, mantener y comunicar esta Pol\u00edtica de Calidad, garantizando la orientaci\u00f3n al cliente y la eficacia del Sistema de Gesti\u00f3n Integrado (SGI).<\/p>\n\n\n\n

      Los gerentes y l\u00edderes son responsables de implementar las directrices en los procesos bajo su gesti\u00f3n, proporcionar recursos, promover un enfoque orientado a los procesos y supervisar los resultados.<\/p>\n\n\n\n

      Todos los empleados y terceros son responsables de cumplir con los est\u00e1ndares establecidos, asumir la responsabilidad de sus entregables y contribuir a la mejora continua.<\/p>\n\n\n\n

      Comunicaci\u00f3n y disponibilidad<\/h4>\n\n\n\n

      Esta pol\u00edtica se comunica internamente y se pone a disposici\u00f3n de las partes interesadas en el sitio web oficial de la empresa.<\/p>\n\n\n\n

      Nota:<\/strong>\u00a0Esta Pol\u00edtica ha sido traducida autom\u00e1ticamente desde su versi\u00f3n original en portugu\u00e9s.<\/p>\n","protected":false},"excerpt":{"rendered":"

      Objetivo Progic reafirma su compromiso con la calidad, priorizando la satisfacci\u00f3n del cliente y […]<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-23528","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nPol\u00edtica de calidad - Progic<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/progic.com.br\/es\/politica-da-qualidade\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de calidad - Progic\" \/>\n<meta property=\"og:description\" content=\"Objetivo Progic reafirma su compromiso con la calidad, priorizando la satisfacci\u00f3n del cliente y […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/progic.com.br\/es\/politica-da-qualidade\/\" \/>\n<meta property=\"og:site_name\" content=\"Progic\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/progic\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-03T19:03:24+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/progic.com.br\\\/es\\\/politica-da-qualidade\\\/\",\"url\":\"https:\\\/\\\/progic.com.br\\\/es\\\/politica-da-qualidade\\\/\",\"name\":\"Pol\u00edtica de calidad - Progic\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/progic.com.br\\\/es\\\/#website\"},\"datePublished\":\"2026-06-03T18:58:52+00:00\",\"dateModified\":\"2026-06-03T19:03:24+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/progic.com.br\\\/es\\\/politica-da-qualidade\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/progic.com.br\\\/es\\\/politica-da-qualidade\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/progic.com.br\\\/es\\\/politica-da-qualidade\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\\\/\\\/progic.com.br\\\/es\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pol\u00edtica de calidad\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/progic.com.br\\\/es\\\/#website\",\"url\":\"https:\\\/\\\/progic.com.br\\\/es\\\/\",\"name\":\"Progic\",\"description\":\"Conectamos pessoas. 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